m88 casino Platform Privacy Notice
This page describes what we collect when you use m88 casino and how we keep that data protected. We take your privacy seriously — your personal information is encrypted, stored securely, and shared only with trusted payment processors and legal authorities when required.
When you create an account on m88 casino, we collect your name, email, phone number, and a photo of your ID. When you deposit via DANA, e-wallet, mobile banking, or bank transfer, we receive confirmation of that transaction and store the receipt. When you place a selection on Liga 1 matches, play live blackjack, or spin slots, we log your gameplay and results. All of this data is encrypted using SSL and stored on secure servers.
We do not sell your data to third parties. We do not use your information for marketing without your consent. We share your data only with payment processors (to verify transactions), with legal authorities (when required by law), and with our internal team (for account support and fraud prevention). This notice explains our practices in detail.
What Data We Collect on m88 casino
Account registration and identity verification
When you open an account on m88 casino, we ask for your full name, date of birth, email address, and phone number. We also ask you to upload a photo of your national ID card or passport. This is our Know-Your-Customer (KYC) requirement — it complies with Indonesian financial regulations and helps us prevent fraud and money-laundering.
We store this information in encrypted form on our servers. Your ID photo is processed by a third-party identity-verification service, which checks that your photo matches your ID document. Once verified, your status changes to "verified" in your account, and you gain full access to deposits and withdrawals. The third-party service does not retain your ID photo beyond verification.
Payment and transaction data on m88 casino
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer, we receive confirmation of that transaction and store the details. We record your payment method, the amount, the date, and the transaction reference. When you withdraw, we store similar information.
We do not store your full card numbers or full bank account numbers. For e-wallet deposits, we receive a masked reference (e.g., the last four digits). For bank transfers, we see the amount and account name but do not retain the full account number after verification.
We share transaction data with payment processors only to confirm that payments have cleared and to process withdrawals. Payment processors are bound by strict confidentiality agreements.
Gameplay and account activity logs
When you place a selection on Liga 1 or Piala Indonesia matches, play live blackjack, or spin slots on m88 casino, we log that activity. We record what game you played, your stake amount, the outcome, your balance before and after, and the exact timestamp. This log is immutable — it cannot be altered or deleted.
We use these logs for two reasons: to respond to disputes (if you claim a game outcome was incorrect, we review the log) and to detect suspicious activity (if we see patterns that suggest fraud, we flag the account for review).
Device and browser information
When you access m88 casino from an Android phone, iOS device, or desktop, we log your device type, browser, and IP address. We use this to help you recover a lost password (we send a code to your registered email and verify your login location), to enable two-factor authentication (we send an SMS code when you log in from a new device), and to detect unauthorized access attempts.
We do not track your location, your browsing history outside m88 casino, or your personal communications.
How We Use and Protect Your Data
Data security and encryption on m88 casino
All data transmitted between your device and m88 casino servers is encrypted using TLS (Transport Layer Security) — the same encryption standard banks use. When you log in, deposit, or change your password, your information travels through an encrypted tunnel that cannot be intercepted.
Our servers are located outside Indonesia and are protected by firewalls, intrusion-detection systems, and regular security audits. We do not connect our servers to the open internet — data enters and exits only through encrypted channels. We implement access controls so that only authorized team members can view sensitive data.
We also require you to set a strong password (at least eight characters, mixing letters, numbers, and symbols) and we recommend enabling two-factor authentication (2FA). 2FA sends you a one-time SMS code when you log in from a new device, adding an extra security layer.
Third-party data processors
We work with third-party services that handle parts of our operations. These include:
- Payment processors: We share transaction details with DANA, e-wallet, mobile banking, local payment, online payment, and our bank partners (e-wallet, mobile banking, local payment, online payment) to confirm deposits and process withdrawals.
- Identity verification: We use a third-party service to verify your ID photo during KYC. That service does not retain your photo after verification.
- Email service: We use a third-party email provider to send you password-reset codes and 2FA codes. Your email address is encrypted before it leaves our servers.
- Analytics: We may use third-party analytics tools to understand how users interact with m88 casino (e.g., which game sections are most popular). These tools do not receive your name or personal ID — only anonymized usage patterns.
All third-party processors sign data-processing agreements that require them to protect your information and not use it for their own purposes.
Your rights on m88 casino
You have the right to access all personal data we hold about you. Contact our support team through in-app chat or email, and we will provide a copy of your data within a few business days.
You also have the right to request that we delete your data, except for transaction records (which we must retain for seven years) and data required for legal compliance. If you want to delete your account, contact support and we will close your account and erase your personal information (except for the exceptions above).
You have the right to opt out of marketing emails. Any promotional email we send includes an unsubscribe link. Clicking it removes you from our mailing list immediately.
m88 casino protects your privacy through encryption, access controls, and transparent data handling — what we collect, how we store it, and who we share it with is always clear.
Cookies and local storage
Our m88 casino website and app use cookies (small text files stored on your device) to remember your login session and your preferences. Cookies do not contain your personal information — they contain a session token that links to your account on our servers.
We also use local storage (data stored on your device) to cache game images and UI elements so the app loads faster. Local storage does not leave your device — it is not sent to our servers.
You can delete cookies and local storage anytime by clearing your browser cache or app data. Doing so will log you out of m88 casino, and the next time you log in, new cookies and local storage will be created.
Contact us about privacy on m88 casino
If you have questions about how we handle your data, or if you believe we have mishandled your information, contact our support team. We respond to privacy inquiries within a few business days. If you are in Jakarta, Surabaya, Bandung, or Medan, you may also submit a formal request through our support form.
Our services are available only where local law permits. We comply with Indonesian data-protection laws and respond to requests from Indonesian authorities. Your use of m88 casino confirms that you accept this privacy notice and our data handling practices.